JEDDAH —Saudi Arabia achieved a 93 percent satisfaction rate with services provided to Hajj pilgrims, Minister of Hajj and Umrah Tawfiq Al-Rabiah announced. Speaking at the Hajj Conference and Exhibition, Al-Rabiah attributed the achievement to coordinated efforts involving more than 60 government agencies and the review of approximately 600 plans ahead of the Hajj season. The minister also highlighted progress under the Pilgrim Experience Program, launched in 2019 under the Custodian of the Two Holy Mosques King Salman, announcing that the program had surpassed its 90 percent target for the Umrah pilgrim experience. He outlined the program's three main objectives: facilitating access to the Two Holy Mosques, delivering high-quality services, and enriching pilgrims' religious and cultural experiences. Al-Rabiah explained that the program tracks several key performance indicators, including the number of Umrah pilgrims, accessibility for international pilgrims, and the overall Umrah experience. He also highlighted efforts to enhance the Hajj pilgrim experience and develop historical, Islamic, and cultural sites. The minister further outlined the extensive planning behind these achievements, including setting objectives, coordinating meetings, and establishing an integrated system to manage Hajj and Umrah projects. Al-Rabiah emphasized that the results of these efforts are now visible on the ground.